28% Higher CSAT – Every Call, Every Customer, Every Time

Finally turn your call center "nightmare" into 5‑star service

You work hard to keep customers happy, but constant call volume and daily firefighting make it feel impossible. If managing customer support has become a total nightmare, you're not alone. TARIX VOICE is here to rescue your contact center from chaos and help you deliver consistently excellent service – without burning out your team.

Agent Assist Active
πŸ“ž Incoming Call Analysis
βœ“ Sentiment: Positive
βœ“ Intent: Product Inquiry
AI Suggestion
Quality Score: 95%

Sound Familiar? You're Not Alone.

These are the daily struggles we hear from call center managers everywhere

Agents are overwhelmed – with phones ringing constantly and customers on hold – while managers can only put out fires after the fact. Important details slip through the cracks when agents struggle to find answers at their fingertips. The result? Frustrated customers, frazzled agents, and sleepless nights for you.

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"Total nightmare to manage"

Daily operations with broken tools feel like an outright nightmare - you're desperate for relief from the chaos.

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"All agents' phones ringing constantly"

Without proper routing, every agent's line is lit up nonstop, causing stress and chaos on the floor.

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"Can't find answers at their fingertips"

Agents waste time digging through scattered info, leading to long holds and frustrated customers.

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"Can only review 1-5% of calls"

You're blind to 95% of customer interactions - critical insights and mistakes slip through unchecked.

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"Agents burnt out with after-call work"

"If agents spend more time on after-call work, they are able to take fewer calls" - tedious post-call tasks exhaust agents and contribute to burnout and turnover.

If you're nodding along, you're in the right place.

We've helped hundreds of call centers escape this nightmare and actually enjoy managing their operations again.

What You Really Want (And Deserve)

Here's what successful call center managers tell us they achieved after making the switch

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"It made a big difference - reduced stress"

"Agents found it easy to use, which helped reduce stress and keep things organized." You want operations that flow smoothly without the daily chaos.

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"Like having a supercharged assistant"

"It's like having a supercharged assistant who never sleeps... making me look like a rockstar agent." You want your team to feel confident and capable on every call.

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"Faster response & happier customers"

"Helping me improve response times... making customers more satisfied and definitely trust us more." You want lightning-fast service that builds customer loyalty.

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"Complete picture, not just samples"

"No more wondering if your QA sample truly represents the customer experience. You have the complete picture." You want full visibility into what's really happening.

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"Improved revenue by 20%"

"After launching the AI, we were able to improve revenue by 20%. We've managed larger teams effectively and efficiently." You want measurable results that prove ROI.

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All of this is possible

These aren't dreams - they're real results from call centers just like yours. Ready to join them?

Meet TARIX VOICE – Your Contact Center's Real-Time AI Partner

Imagine having a tireless co-pilot for every agent on every call – that's what TARIX VOICE delivers. This isn't just another software tool; it's an AI sidekick integrated into all aspects of your call center, working in real time to make life easier for you and your team.

Our unique platform listens to live calls and understands what's needed instantly: it transcribes and analyzes conversations on the fly, pulls up the right answers or knowledge base articles, and even gently guides agents with prompts and next steps. When the call is over, it summarizes the outcome and updates your systems automatically.

In short, TARIX VOICE gives your team "a supercharged assistant who never sleeps"

Your agents remain the heroes of the story; our AI just equips them with superpowers. They'll never have to scramble or feel alone on a tough call again. And as a manager, you'll finally have full visibility into every interaction.

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Agent Sarah
Customer Service
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AI Assistant Active
πŸ’¬ Customer says: "I need to return this product"
πŸ€– AI suggests: "Check return policy - 30 days, original packaging required"
βœ… Next action: "Offer exchange option or full refund"

Here's How TARIX VOICE Transforms Your Operations

Simple solutions that deliver real results - no overwhelming complexity, just empathetic AI that understands your daily challenges.

Agent Assist

RESULT: 40% faster call resolution + 28% higher customer satisfaction

No more agents scrambling for answers. They get instant, contextual guidance right when they need it - turning every agent into your best performer.

  • βœ“Answers appear instantly during calls
  • βœ“Smart suggestions based on customer history
  • βœ“New agents perform like veterans from day one

Call Summarization

RESULT: Save 2+ hours per agent daily + Zero missed follow-ups

Stop wasting time on post-call paperwork. Every call gets perfectly summarized automatically, with clear next steps - so nothing ever falls through the cracks again.

  • βœ“Perfect summaries written instantly after each call
  • βœ“Action items automatically flagged and tracked
  • βœ“Everything syncs to your CRM without lifting a finger

Sentiment Analysis

RESULT: Prevent 85% of escalations + Build customer trust faster

Know exactly when a customer is getting frustrated - before they explode. Get instant alerts so you can turn angry customers into loyal advocates.

  • βœ“Instant alerts when customers get upset
  • βœ“Coach agents in real-time to de-escalate
  • βœ“Track satisfaction trends across your team

Knowledge AI

RESULT: 60% faster first-call resolution + Consistent answers every time

Your agents become instant experts on everything. No more "let me check and call you back" - they have every answer at their fingertips, right when they need it.

  • βœ“Answers appear instantly as customers ask questions
  • βœ“Always up-to-date with latest policies and procedures
  • βœ“Every agent gives the same accurate information

Quality Management

RESULT: Review 100% of calls (not just 5%) + Spot problems before they spread

Finally see the complete picture. Every single call gets automatically scored and analyzed - no more guessing what's really happening with your customers.

  • βœ“Every call automatically scored and reviewed
  • βœ“Identify top performers and coaching opportunities
  • βœ“Catch issues before they become customer complaints

Voice Bot

RESULT: Handle 70% more calls + Free up agents for complex issues

Let AI handle the routine stuff so your best agents can focus on what matters. Customers get instant help 24/7, and your team tackles the challenging, high-value calls.

  • βœ“Handles routine questions instantly, any time of day
  • βœ“Seamlessly transfers complex issues to human agents
  • βœ“Reduces wait times and increases capacity

Why Choose TARIX VOICE?

Real-time voice processing that plugs into your existing tech stack

Our solution processes voice data in real time and plugs into your existing tech stack (from your phone system to CRM). That means it works seamlessly with how your contact center already runs. Deployment is quick – most clients are up and running in under two weeks – and we handle the heavy lifting to integrate AI into all your channels (voice, email, chat – you name it).

Plus, TARIX VOICE was built by contact center experts who get it. We know uptime, security, and accuracy are mission-critical. (Yes, we're enterprise-grade – global deployment, encryption, compliance with GDPR/CCPA, all baked in.)

The bottom line: You get an AI partner that immediately lightens your team's workload and boosts your results.

In pilot projects, TARIX VOICE has already driven an average 28% increase in CSAT – truly turning struggling call centers into customer satisfaction engines.

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Real-Time Processing

Voice data processed instantly with sub-second response times

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Quick Deployment

Up and running in under two weeks with existing tech stack

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Enterprise-Grade

GDPR/CCPA compliant with global deployment and encryption

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Multi-Channel

Works across voice, email, chat – all your channels

How We Deliver Results – Benefits at a Glance

See exactly how TARIX VOICE transforms your daily operations

1. Instant In-Call Guidance

No More Struggling in Silence

Your agents will never feel stuck or alone on a call again. TARIX VOICE acts as a real-time co-pilot: as an agent talks to a customer, the AI is listening and popping up helpful suggestions – answers to questions, recommended next steps, even reminders to mention a policy or upsell when appropriate.

It's like every agent has the best coach whispering in their ear. One user described it as "having a supercharged assistant who never sleeps" that makes them "look like a rockstar" on calls.

The outcome: Faster resolutions and confident service. Customers get solutions without long holds or escalations, which means happier callers. And your agents end their shifts feeling capable and supported, not stressed out.

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Agent Dashboard
πŸ’‘ AI Suggestion
"Mention our 30-day return policy"
βœ“ Next Best Action
"Offer premium support upgrade"
⚠️ Customer Alert
"High-value customer - VIP treatment"

Call Analysis Dashboard

100%
Calls Analyzed
Quality Score 94/100
Customer Sentiment Positive
Escalation Risk Low
Auto-Summary: Customer satisfied with product exchange. Follow-up scheduled for delivery confirmation.
2. 100% Visibility

Into Every Conversation

Stop guessing and start knowing. TARIX VOICE automatically transcribes and analyzes 100% of your calls – not just a sample – so you gain total insight. It generates an after-call summary and even scores the call for key quality points.

You'll catch trends and issues immediately. No more discovering a problem weeks later – our dashboard will show you if, say, product X is causing a spike in angry calls today, or if one new agent is struggling on billing questions.

As one industry expert put it, analyzing every interaction "eliminates blind spots" and gives you "the complete picture". TARIX VOICE turns your contact center into a goldmine of actionable insights.

3. Automation that Lightens Your Team's Load

Let AI Handle the Repetitive Grunt Work

TARIX VOICE includes intelligent voice bots that can greet callers and resolve common issues autonomously – resetting passwords, providing order status, scheduling appointments, etc. These AI agents work 24/7, deflecting routine calls so your team isn't swamped during peak hours.

In fact, using AI for front-line queries has been shown to increase call deflection by 3Γ— in some centers. Meanwhile, your live agents get breathing room to concentrate on complex or sensitive calls that truly need a personal touch.

And for those calls, TARIX automates the after-call wrap-up: logging notes, updating CRM fields, sending follow-up emails – all done for them. This means no more tedious after-call work eating up time.

Overall, you can handle more volume with the same staff, or finally give your agents that break they deserve. One manager saw his team's capacity jump because agents weren't stuck doing paperwork between calls.

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AI Voice Bot Active

πŸ“ž Handling Routine Calls
Password resets, order status, appointments
⏰ 24/7 Availability
3Γ— call deflection improvement
πŸ“ Auto After-Call Work
CRM updates, notes, follow-ups
Human agents free for complex calls
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Results That Matter: Our Clients' Experience

These are the kinds of outcomes we strive for every day

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It completely transformed our call management. My team's stress levels dropped significantly, and overall efficiency improved.

OD
Operations Director
Tech Support Center
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It's like having a supercharged assistant who never sleeps – our agents are faster and more confident now, making customers happier. TARIX VOICE truly made our team feel like rockstars.

CSM
Customer Service Manager
E-commerce Retailer

TARIX VOICE is trusted by forward-thinking contact centers worldwide to deliver similar success.

Ready to see a change? Every day without AI assistance is another day of firefighting and missed opportunities.

Ready to Transform Your Call Center?

You don't have to struggle or "make do" with the status quo. TARIX VOICE can bring immediate relief to your team and tangible improvements to your bottom line. Don't let another customer slip away due to a bad experience.

It's time to equip your agents with the tools they need to succeed and give your customers the effortless service they expect.

Frequently Asked Questions

Common concerns from call center managers like you

Q1: Will TARIX VOICE replace my live agents or change our customer experience?

A: No – TARIX is designed to empower (not replace) your people. Think of it as their smart assistant. Routine inquiries might be handled by AI (so your customers can get quick answers 24/7), but your human agents are still very much in the loop for complex or sensitive issues.

In fact, TARIX VOICE often makes the agent's role more meaningful by offloading repetitive tasks. Your customers will still get human warmth and creativity where it counts, now with AI ensuring no one drops the ball. The result is a better customer experience – faster service without losing the human touch.

Q2: How hard is it to implement? Do I need my IT team for months?

A: We've made TARIX VOICE plug-and-play. Most clients are fully onboarded within two weeks. Our team will integrate with your existing call center systems (CRM, helpdesk, PBX, etc.) with minimal effort required on your end.

You'll get guided setup and training for your agents and admins. The interface is very user-friendly – agents find it easy to use, which helps reduce stress rather than adding complexity. We know change can be daunting, but we're by your side to ensure a smooth rollout. In short, you'll be seeing value from day one, not slogging through a long IT project.

Q3: Is TARIX VOICE secure and compliant for our industry (finance/health/etc.)?

A: Absolutely. We understand the sensitivity of customer data and regulatory requirements. TARIX VOICE is built with enterprise-grade security – all interactions are encrypted end-to-end, and our cloud infrastructure is certified (SOC 2, ISO 27001, etc.). We also offer on-premise or private cloud options if needed.

In terms of compliance, we can automatically redact sensitive info from transcripts (like credit card numbers or PHI) and our models can be configured to comply with GDPR, HIPAA, and other standards. We will work with your compliance team to ensure everything meets the bar.

Many of our customers are in highly regulated industries, so we take compliance as seriously as you do.

Have more questions? We're happy to answer them one-on-one and share how TARIX VOICE can fit your unique needs.

Take the leap to a better way of doing customer service. You've seen what's possible – now let's make it a reality for your organization.

Simple, Transparent Pricing

Choose the plan that fits your call center size and needs

Mid-Level

Perfect for growing call centers

$49/agent/month

50-500 agents

  • βœ“Agent Assist
  • βœ“Call Summarization
  • βœ“Sentiment Analysis
  • βœ“Basic Quality Management
  • βœ“Email Support
Most Popular

Enterprise

Complete solution for large operations

$89/agent/month

500+ agents

  • βœ“All Mid-Level features
  • βœ“Advanced Knowledge AI
  • βœ“Voice Bot Integration
  • βœ“Advanced Analytics
  • βœ“24/7 Priority Support
  • βœ“Custom Integrations

Custom

Tailored for unique requirements

Custom

Volume discounts available

  • βœ“All Enterprise features
  • βœ“White-label options
  • βœ“Custom AI models
  • βœ“Dedicated support team
  • βœ“SLA guarantees

Ready to Turn Your Nightmare Into Success?

Join hundreds of call centers already using TARIX VOICE to deliver consistently excellent service without burning out their teams.

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Phone

+91 9004148989

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Email

connect@tarix.ai

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Office

B-105, Kanara Business Centre,Off Link Road, Ghatkopar(E),Mumbai – 400075, India

Get Started Today